DME & Respiratory Services

MSI supports the home care segment of this industry by providing home medical equipment (HME), Oxygen, and Respiratory products to homebound patients.

MSI presently provides delivery services to clients in the Nationwide MSI’s program of services are intended to improve the quality and scope of the delivery component in the home care market.  MSI Quality, Customer Driven, and Cost Advantage programs have been a trigger to the success of our current home care providers.  Our management and ownership made up of home care specialists including pharmacy, nursing, operations, and patient coordinators give us a unique focus and ability to understand and meet the needs of our clients.  In addition, it creates a special advantage in that our ability to understand and relate to patient problems comes from firsthand experience.

MSI based on its 20 years of experience in the Home Care delivery and service industry is well positioned to serve as an advocate/management team to new clients, MSI has sub-contractors that meet the criteria and expertise to adequately support the needs of our clients.  MSI can negotiate with service vendors, entertain bid proposals and overall manage the IC relationship for our clients anywhere.

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MSI Delivery and Instruction

The MSI partnership consists of a variety of programs to support the complex needs of companies that provide delivery services to this segment of the industry. The program is also designed to be presented to Home care companies desiring the support of an organization that can quantify and supervise the quality and performance of delivery companies providing service on their behalf. We have recognized and supported the needs of this industry to identify more efficient and cost-effective means to manage the myriad of ancillary support tasks essential for the overall provision of quality patient care

MSI program highlights:

  • Flexible pricing structures and philosophy
  • Uniformed drivers
  • Special attention on infection control and regulate waste handling
  • Vehicle condition and appearance monitored to meet specification
  • Driver physicals and TB testing on file
  • Hepatitis B protocols and immunization
  • Insurance and liability issues addressed
  • Background check and drugs screening
  • Contractual agreements include all mandated Certification and New York State DOH requirements.

MSI Delivery – Service Categories and Support

MSI provides for scheduled and emergency deliveries of medical supplies, drugs, and equipment as follows.
  • Standard service – defined as single or multiple deliveries to previously specified zones
  • Stat Service – defined as delivery within 2-3 hours of product preparation
  • Next Day Standard – for those situations when the product is ready the day prior to scheduled delivery – MSI will handle the delivery as though it was scheduled “overnight” at significant discounts over our Standard Service rate schedules
  • Scheduled and Closeouts – this program feature allows for the scheduled pick-up of waste and equipment. This division operates on the principle of zoned pick-ups. No medical deliveries are carried by these vehicles. Schedules may be routinely set up for some clients.  In addition, close-outs can be scheduled in advance based on this zoned approach.
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Summary

We at MSI recognize and feel that our programs are unique in addressing the needs of Home Care Providers and Pharmacies. Our delivery components are sensitive to this market.

MSI has the most knowledge or experience in dealing with the high level of care and responsibility that this industry requires.

Key importance, moreover, is the fact that our ownership and team are comprised of professional people that have many years of experience in this industry.

This level of respect and our intention to detail will serve your needs.

We look forward to enhancing the lives of the people we touch.