Home Medical Equipment

An example of an MSI courier van

Home Medical Equipment Delivery

MSI supports the home care segment of this industry by providing home medical equipment (HME), oxygen, and  respiratory products to homebound patients via a HME courier service.

MSI presently provides delivery services to clients intended to improve the quality and scope of the delivery component in the homecare market.  

MSI Quality, Customer Driven, and Cost Advantage programs have been a trigger to the success of our current home care providers.  Our management and ownership made up of home care specialists including pharmacy, nursing, operations, and patient coordinators give us a unique focus and ability to understand and meet the needs of our clients.  

MSI based on its 20 years of experience in the homecare delivery and service industry is well positioned to serve as an advocate/management team to new clients. MSI has sub-contractors that meet the criteria and expertise to adequately support the needs of our clients.  MSI can negotiate with service vendors, entertain bid proposals and overall manage the IC relationship for our clients anywhere.

MSI Delivery and Instruction

 We have recognized and supported the needs of this industry to identify more efficient and cost-effective means to manage the myriad of ancillary support tasks essential for the overall provision of quality patient care

MSI Program Highlights

  • Flexible pricing structures and philosophy
  • Special attention on infection control and regulate waste handling
  • Vehicle condition and appearance monitored to meet specification
  • Driver physicals and TB testing on file
  • Hepatitis B protocols and immunization
  • Insurance and liability issues addressed
  • Background check and drugs screening
  • Contractual agreements include all mandated Certification and New York State DOH requirements

Ensure Prompt Delivery everytime

Fixed Route Delivery

Fixed route delivery uses a consistent, scheduled route to provide reliable and predictable service, helping reduce delays, improve efficiency, and ensure essential healthcare supplies reach their destinations on time.

On-Demand Delivery

On-demand delivery provides flexible, as-needed transportation that helps healthcare organizations respond quickly to urgent requests, reduce wait times, and keep critical supplies and equipment moving when they’re needed most.

STAT Delivery

STAT delivery provides priority, time-sensitive transportation for urgent healthcare needs, helping critical supplies, medications, and equipment reach their destination as quickly as possible to minimize delays in care.

Scheduled Delivery

Scheduled delivery provides reliable, pre-planned transportation at designated times, helping healthcare organizations improve efficiency, maintain predictable operations, and ensure supplies arrive when needed.

MSI Delivery – Service Categories and Support

MSI provides for scheduled and emergency deliveries of medical supplies, drugs, and equipment as follows.
  • Standard service – defined as single or multiple deliveries to previously specified zones
  • Stat Service – defined as delivery within 2-3 hours of product preparation
  • Next Day Standard – for those situations when the product is ready the day prior to scheduled delivery – MSI will handle the delivery as though it was scheduled “overnight” at significant discounts over our Standard Service rate schedules
  • Scheduled and Closeouts – this program feature allows for the scheduled pick-up of waste and equipment. This division operates on the principle of zoned pick-ups. No medical deliveries are carried by these vehicles. Schedules may be routinely set up for some clients.  In addition, close-outs can be scheduled in advance based on this zoned approach.
Delivery man holding MSI box with a transit van behind him full of boxes

Summary

We at MSI recognize and feel that our programs are unique in addressing the needs of Home Care Providers and Pharmacies. Our delivery components are sensitive to this market and HME Courier Service.

MSI has the most knowledge or experience in dealing with the high level of care and responsibility that this industry requires.

Key importance, moreover, is the fact that our ownership and team are comprised of professional people that have many years of experience in this industry.

This level of respect and our intention to detail will serve your needs.

We look forward to enhancing the lives of the people we touch.