MSI Sleep Therapy Solutions​

MSI’s Sleep Therapy Solutions partnership is the success to DME & Respiratory Providers growth. MSI goal is to provide exceptional Customer Experience to our client to increase Sleep compliance. 

Our Respiratory Therapy Assistants (RTA) are well qualified with numerous years of experience to assure Sleep therapy set up success. 

Patient will be set up by an experienced and approved RTA who will go over the Physician order and plan of care, Equipment, Mask, Compliance, and answer any questions the patient may have.

MSI Telehealth program is a compliant driven respiratory care telehealth service that offers Patient Service Technician, LPN, and RT staffing solutions to Home Medical Equipment Organizations.

Our Telehealth services include Remote Pap and NIV Set up and Follow-up. We can provide Telehealth services in accordance with each State Regulations. MSI’s Telehealth staff perform telephonic calls and work with each HME’s proprietary HIPAA compliant video telehealth solution.

The technician will give out the prescribed mask if DAW or perform a best fit process to assure optimal success. Patient will self-fit interface with Trained Technician coaching, Manufacture fit tips resource material.

Tech will connect patient’s machine to Encore/Airview before leaving the residence

Trained Technician will inform and review reference material on disposable re-supply
program and perform practice call

MSI will make a follow up call will see if patient was happy with visit and if they are experiencing any difficulty with the unit or mask the day after setup

If patient is experiencing any issues, MSI must notify DME immediately

RTA will complete all assigned paperwork given by DME company to assure insurance compliance for payment and audit

What is PAP Therapy?

PAP therapy, or positive airway pressure therapy, is a general term that health professionals apply to all sleep apnea treatments that provide patients with a stream of compressed air while they sleep to support their airway. Your patient wears a mask while sleeping with PAP therapy. The device then blows pressurized air from the room into the patient’s upper airway through the mask with a connected tube.

What is PAP
How Does PAP

How Does PAP Therapy Work?

PAP therapy helps keep your sleep apnea patients’ airway open and prevents it from collapsing while they sleep, enabling them to breathe normally. For maximum results, your patients should use the PAP device each time they sleep, including naps.

PAP therapy, overall, is an effective and safe treatment, but you should make your patients aware of a few contraindications, such as pneumothorax, bullous lung disease, severe epistaxis (nosebleeds), or cerebrospinal fluid leak.

What PAP Options are Available to Patients?

There are several different PAP devices on the market, and some are better suited to treat a patient’s sleep apnea symptoms than others. To manage your patient’s sleep apnea or other sleep condition efficiently, selecting the proper treatment is extremely important.


CPAP (continuous positive airway pressure) is a form of PAP therapy where the machine delivers a steady level of airway pressure determined by the physician through a CPAP mask.

This type of therapy is best suited for those with Obstructive Sleep Apnea (OSA), as the continuous pressure ensures their airways are kept open throughout the night. The more severe a patient’s OSA is, the higher pressure is required in order to avoid obstruction during sleep.

CPAP therapy is one of the most common types of sleep apnea treatment on the market today due to their proven effectiveness in treating mild to moderate OSA symptoms. It is also less expensive than alternative PAP treatments, so more insurance providers cover CPAP devices than the more expensive options.

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msi medicines delivery solutions


BiPAP™ (Bilevel positive airway pressure) therapy functions similar to a CPAP machine, but with one key difference. This machine utilizes dual pressures: an inhalation pressure (IPAP) and a exhalation pressure (EPAP), which is a lower pressure to match the patient’s breathing pattern. These pressures auto-adjust so the user is able to maintain a steady rhythm.

BiPAP devices are better suited for patients with Central Sleep Apnea (CSA). It is also recommended for patients that were previously using a CPAP machine but were unable to tolerate the single continuous pressure settings.


Automatic Positive Airway Pressure (APAP) is one of the three primary types of PAP that delivers air to your sleep apnea patient’s airway, helping them breathe while they sleep. Similar to other PAP devices, the APAP device connects to a mask that’s connected to a pressure generator.

However, with an APAP device, there are two settings: a high-pressure setting and a low-pressure setting. These settings allow the device to adjust itself automatically to meet the breathing needs of your patients that could change when they’re changing sleep positions, or moving in and out of different sleep stages.

APAP Therapy is best suited for those who frequently change their breathing patterns as they sleep, and require different pressure levels throughout the night. It is also recommended for those who have seasonal allergies, as APAP machines can adjust for any added pressure needed due to congestion.

Patients who are gaining or losing weight can also benefit from APAP therapy. If they change their lifestyle and end up losing a lot of weight, they will have less throat fatty tissues that could cause blockage and they likely wouldn’t require as high of pressure as they had before. Instead of having to give your patient a new CPAP titration study in order to determine their needed pressure settings, an APAP machine can simply adjust and change pressures with their new needs.

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