Home Medical Equipment Delivery

Essential equipment. Experienced support. More efficient home care.

Homebound patients depend on access to medical equipment, oxygen, and respiratory products. MSI Health Solutions helps home care providers meet those needs through coordinated HME courier services that combine delivery, patient communication, and experienced logistics management.

With 20 years of experience in home care delivery and service, MSI understands the responsibility behind every shipment. We help strengthen your delivery operations, manage costs, and reduce the support tasks that compete for your team’s time.

Home Care Experience That Works for You

Our management and ownership bring experience across pharmacy, nursing, operations, and patient coordination. Together, these perspectives help us understand your workflow and the needs of the patients you serve.

Through our Quality, Customer Driven, and Cost Advantage programs, we align delivery support with your service expectations and budget. In addition, our flexible pricing structures help you build a program around your operational needs.

MSI Program Highlights

MSI coordinates the details that keep equipment moving from your inventory to the patient’s home.

Home delivery: Transport HME, oxygen, respiratory products, and mobility equipment to homebound patients.
Patient and caregiver coordination: Arrange delivery times and communicate arrival details.
Equipment handling: Support careful transportation of medical equipment.
Tracking and documentation: Monitor delivery progress and record completion.
Reverse Logistics: Coordinate equipment pickups and returns when patients no longer need their devices.

Learn More About Reverse Logistics

For providers who also need clinical support, MSI connects them with licensed respiratory therapists, RNs, and LPNs for sleep and NIV therapy setup, education, and follow-up.

Home Medical Equipment Delivery and Instruction

We have recognized and supported the needs of this industry to identify more efficient and cost-effective means to manage the myriad of ancillary support tasks essential for the overall provision of quality patient care

Ensure Prompt Delivery everytime

Whether you plan regular routes or receive an urgent request, MSI helps you select the right delivery approach.

Fixed Route Delivery

Organize recurring deliveries along established routes to simplify planning and improve efficiency.

On-Demand Delivery

Arrange transportation as new requests arise, helping your team respond to needs outside its regular schedule.

STAT Delivery

Prioritize time-sensitive equipment and supply deliveries to help minimize delays in care.

Scheduled Delivery

Schedule deliveries for designated times that align with patient availability and your workflow.

Standards That Support Responsible Service

Home care delivery requires attention to the people, vehicles, and procedures involved. MSI’s program addresses these responsibilities through contractor requirements and ongoing oversight.

Attention to infection control and regulated waste handling requirements.
Monitoring of vehicle condition and appearance against service specifications.
Driver physicals and TB testing records.
Hepatitis B protocols and immunization requirements.
Review of insurance coverage and liability responsibilities.
Background checks and drug screening.
Contractual requirements covering mandated certifications and applicable New York State Department of Health requirements.

Simplify Contractor and Vendor Management

Managing delivery partners adds another layer of work to your operations. MSI supports that process by identifying subcontractors with the qualifications and expertise your program requires.

We also negotiate with service vendors, evaluate bid proposals, and manage independent contractor relationships. As a result, your team gains experienced support for both daily delivery coordination and broader program management.

Build a Stronger Home Care Delivery Program

Your delivery service shapes the patient experience and your team’s workload. MSI Health Solutions combines home care experience, flexible service options, and attention to detail to help you strengthen that part of your operation.